Chargeback Reduction & Notification Service
Chargeback: ‘a return of funds to a cardholder, forcibly initiated by the cardholder's issuing bank.’
It is imperative that businesses understand the liabilities assumed when accepting credit card payments and how those liabilities vary based on the method payments are accepted. Chargebacks can be costly and gone unmanaged can often result in business failure. Payment Logistics understands the importance of educating clients and taking a proactive approach to helping them prevent losses associated with charebacks.
Our dedicated staff actively monitors transactions using state-of-the-art technology to identify fraudulent activity or potential processing errors. A risk manager is assigned to each account at the time of approval and is readily available at a merchant’s request. Additionally, when you enroll in our free Chargeback Notification Service (CNS) your risk manager will notify you as soon as a chargeback has been initiated (days before you receive the formal written notification) and help you start drafting the chargeback response; which means you'll have more time to respond and a better chance to win each chargeback.
Whether you require assistance implementing policies and procedures, creating supporting documentation that best addresses card association operating regulations, verifying the legitimacy of a sale, or formulating a response to a dispute - Payment Logistics has you covered! Contact us today to discuss ways you can protect your business.
Common Fraud Schemes
Tips to avoid potential chargebacks
It is imperative that businesses understand the liabilities assumed when accepting credit card payments and how those liabilities vary based on the method payments are accepted. Chargebacks can be costly and gone unmanaged can often result in business failure. Payment Logistics understands the importance of educating clients and taking a proactive approach to helping them prevent losses associated with charebacks.
Our dedicated staff actively monitors transactions using state-of-the-art technology to identify fraudulent activity or potential processing errors. A risk manager is assigned to each account at the time of approval and is readily available at a merchant’s request. Additionally, when you enroll in our free Chargeback Notification Service (CNS) your risk manager will notify you as soon as a chargeback has been initiated (days before you receive the formal written notification) and help you start drafting the chargeback response; which means you'll have more time to respond and a better chance to win each chargeback.
Whether you require assistance implementing policies and procedures, creating supporting documentation that best addresses card association operating regulations, verifying the legitimacy of a sale, or formulating a response to a dispute - Payment Logistics has you covered! Contact us today to discuss ways you can protect your business.
Common Fraud Schemes
Tips to avoid potential chargebacks
Our Principles
We believe in honesty, accountability and quality in everything we do. We answer the phone live within three rings during normal business hours and our company executives are always available to address issues in an open and straight forward manner. We focus first on our clients’ bottom line and trust that in doing so our bottom line will take care of itself.
