If your business primarily takes orders via the mail or over the phone, then you're considered a MOTO (Mail Order Telephone Order) merchant. This means your customer is not present when you make the sale and process their credit card (card not present).

Because your business rarely sees the physical credit card you're processing, you face unique risks and challenges not present in a retail card present environment. Making sure your credit card processing provider understands MOTO merchant accounts and is willing to go the extra mile to provide hands on support in mitigating the risks associated with them is paramount to the long term success of your business.

Payment Logistics prides itself in providing our card not present credit card processing clients the tools and support they need to be successful. Below are just some of the benefits you have access to as a Payment Logistics merchant account client:

• PaygistiX - our in-house payment gateway complete with multi-user virtual terminal, recurring billing, installment pay and easy to use fraud busting tools such as Address Verification Service and Card Verrification Code validation.
• Fraud Analysis Investigation and Recovery (F.A.I.R) - our proactive solution to combating fraud.
• Chargeback Notification Service - early notification of every cardholder dispute by phone, email or text message followed by USPS mailed notification.